Comedic Genius or Brain Damage - you decide

I don't like to talk about my day job in this forum because A. it is desperately boring and B. it is desperately boring.

Basically I order stuff all day for people. I don't ask a lot in return, just tell me the basics - Who are you? What do you want to buy? Where do you want it shipped and who is paying for all this crap?
It really doesn't need to get fancier than that.

So when people really struggle with any of the above questions it makes me wonder how it is they manage to hold down a job where they make more money than I do. Every once in a rare while however I get a precious gem.
I just sent an email to a woman and tell her I can't place her order without a quote since I don't know what she wants to buy or how much it costs.

She sent me back a photo of a bar code.